Privacy Policy

Last updated: February 18, 2026

Your privacy is important to us. This Privacy Policy explains how Boutique ERP ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our service.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account
• Subscribe to our service
• Contact our support team
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number, address)
• Business information (company name, GST number)
• Payment information (processed securely through our payment partners)
• Account credentials

1.2 Business Data

When you use our service, you may input business data including:

• Customer information
• Order and transaction details
• Product and service information
• Financial records

1.3 Automatically Collected Information

We automatically collect certain information when you access our service:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for:

• Service Delivery: To provide, maintain, and improve our service
• Account Management: To manage your account and provide customer support
• Communications: To send you updates, security alerts, and support messages
• Analytics: To understand how our service is used and improve user experience
• Legal Compliance: To comply with legal obligations and enforce our terms
• Security: To detect, prevent, and address technical issues and fraud

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

3.1 Service Providers

Third-party vendors who assist in providing our service (e.g., payment processors, hosting providers, email services).

3.2 Legal Requirements

When required by law, legal process, or government request.

3.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Export: Request a portable copy of your data
• Opt-out: Opt-out of marketing communications
• Restrict Processing: Request limitation of data processing

To exercise these rights, please contact us at privacy@boutique-erp.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our service
• Provide personalized content
• Analyze and improve our service

You can control cookies through your browser settings. Note that disabling cookies may affect some features of our service.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@boutique-erp.com
• Data Protection Officer: dpo@boutique-erp.com
• Address: [Your Business Address]

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